We offer innovative solutions including claims management, medical managed care, alternative risk options and RMIS technology. We currently handle most of the challenging industries that require very aggressive front end claim processing to drive down the average cost for our policy holders. We have two offices in Texas, but also provide risk management services in most states.
We know all programs are not the same, so we do not force fit ready-made solutions. Instead, we are flexible, drawing from our array of services to create a program tailored to fit each client’s needs – we will design a program to deliver optimum results. ECM’s flexibility, along with our ability to apply appropriate resources, will make your transition to ECM seamless and painless.
ECM commits extensive time and effort to quality.
Our Corporate Claim Unit executes a formal audit process at multiple levels within the organization. Our Business Process controls are audited by independent external auditors through our commitment to a SSAE16 Audit. Formal internal auditing is scheduled and performed in a variety of scenarios such as onsite office audits and electronic office audits. In addition, we routinely facilitate carrier audits as well as jurisdictional audits as requested. ECM also maintains a detailed Claims Procedure Manual which thoroughly and completely documents our adjuster’s claim management procedures. ECM has also established best practices for workers’ compensation based on decades of experience and expertise.